Clear dispatch times and delivery standards

Choose standard or express dispatch for general merchandise. Every parcel is tracked from fulfillment to your door.

We confirm your order and check stock for every item, so you know what is on its way before dispatch begins.

Each item is packed with protective materials for electronics, home goods, and fashion, then sealed for transit.

Your parcel leaves with a tracking reference. Follow its progress until it arrives at your delivery address.

Delivery times vary by region, so check the estimate shown at checkout for your address. Standard and express options are listed with their expected windows before you pay.

On arrival, inspect the parcel and check its contents against your order before signing. If a parcel is missing or delayed beyond its tracking window, contact customer care with your order number and we will investigate with the carrier.